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JON MICHAEL ROBERTS
Mailing Information:
1575 Edwards Ave, Rosamond, CA 93560
(661)256-8610
email:
jmroberts70@yahoo.com
SUMMARY
A versatile computer professional with 11 years of experience drawing upon
a wide range of strong practical, problem-solving, and administration
skills. Currently holding Secret Clearance through DoD.
QUALIFICATIONS
COMPUTER: 5 years
experience in corporate PC environments through hardware/software buildup,
integration, and troubleshooting. 4 years experience in phone and
field-based support within NT and Novell networks. 1 year experience in
security management duties. Additional experience includes TCP/IPX/DHCP
protocols, data retrieval, Microsoft Office 95/97/2000, web page design
using HTML, PERL, and JAVA script.
Operating System fluency: MS DOS, Windows 3.x, 9x, NT 3.x, 4.0, 2000, XP,
and Linux.
CAD:
11 years CAD experience in both 2D and 3D environments using the
following platforms: CADAM, NCAD, AutoCAD, AutoVision, Mechanical Desktop,
AutoLISP, and Rhino3D. Developed AutoLISP routines for drawing and symbol
libraries. Provided training in both AutoCAD and Mechanical Desktop.
ILLUSTRATION:
A visualization specialist with 6 years experience in design illustration
through artist renderings and technical animations for business and trade
presentations. Present animation and illustration skills in 3D Studio Max,
Poser, and Photoshop. Specialize in conversion from AutoCAD 3D models to
3D Studio Max animations.
DESIGN:
3 years of demonstrated skills in both commercial and aerospace
design with a thorough understanding mechanical, electrical, and
electronic systems. Experience in conceptual design, lab testing, and
fieldwork.
PRACTICAL:
7 years of hands-on experience in aircraft manufacture and repair
involving structural, electrical, pneumatic, hydraulic, composite, and
flight control systems. 5 years of commercial and residential construction
experience.
COMMUNICATIONS:
Thorough training and proven communications and leadership skills
through such positions as: Project Lead, Instructor, Toastmasters Club
President, Ushering Coordinator, Martial Arts Instructor, and Color Guard
Leader.
EDUCATION & AFFILIATIONS
AS. in Aviation Maintenance Technology (Embry-Riddle Aeronautical University,
Daytona Beach, FL)
FAA licensed Airframe and Powerplant mechanic
Toastmasters International
Civil Air Patrol
Boy Scouts of America
Interlochen National Arts Academy
International Plastic Modelers Society
DETAILED WORK HISTORY
Computer Support Analyst (Feb 2001 - Oct 2001)
Pacific Gas & Electric, Bakersfield, CA
Local desktop computer support for 400+ client base covering the Bakersfield
area. Migrated users from Windows95 and NT4.0 to Windows2000 systems and
trained users for the new desktop. Upgraded control room computer systems
and provided documentation for specialized troubleshooting solutions.
Supported legacy computer systems no longer under vendor warranty.
Computer System Security Officer (Mar 2000 - Nov 2000)
Computer Science Corporation, Edwards AFB, CA
Responsible for maintaining PC and network security within 500+ user organization at
Edwards Air Force Base. Set computer usage policy, monitored IP address
allocations, researched and responded to the latest computer virus
vulnerabilities. Additionally tasked to assisting the Helpdesk with
troubleshooting and maintaining PC systems within my organization.
Computer Helpdesk Technician (Mar 1999 - May 2000)
Computer Science Corporation, Edwards AFB, CA
Phone and field-based support of 700+ clients network and laptop/desktop hardware
and software. Level I-III trouble tickets resolved and tracked through
Remedy software. Researched difficult software problems and beta tested
upcoming software platforms including Win98, Office2000, Outlook98/2000,
and Windows2000 Professional. Created illustrated documentation of
technical procedures found from research for both users and Helpdesk
personnel.
Software platforms supported: MS-DOS, Windows 3.1, 95, 98, ME, NT4, 2000, AutoCAD
R14-2000, Photoshop 4-6, and Red Hat Linux.
PC hardware platforms supported: Dell, Gateway, Compaq, Digital, and generics.
PC Workstation Support Technician (Jan 1998 - Mar 1999)
Computer Science Corporation, Edwards AFB, CA
In-house CAD/CAM and PC desktop hardware/software support for 250+ engineering
staff. Researched and tested software solutions for recommendations to
purchasing. Maintained AutoCAD drawing library, performed user training in
NT operating systems, Office97, and AutoCAD R14. Developed disk imaging
software system using Ghost to allow rapid PC/laptop deployment, setup, or
recovery. Developed asset management database for tracking of all PC
hardware and software. Developed software solution using WinInstall to
perform rapid mass computer software updates. Created illustrated
documentation of technical procedures for clients.
Freelance Website Designer/Webmaster (1996 - Present)
TWF Enterprises, Chicago, IL
Anchor Technical Services, Lancaster, CA
Los Angeles Church of Christ, Lancaster, CA (avchurch.org)
Soldiers for the Truth (sftt.org)
Unofficial 3D (unofficial3d.com)
3D Café (3dcafe.com)
Graphics and coding using HTML, SSI, JAVA, and CGI to create visually rich but
fast-loading web pages. Tools used are FrontPage, Dreamweaver, 1stPage,
and Notepad.
Mechanical Desktop Instructor (Part Time) (Feb 2000 - Present)
National Computer Training, Encino, CA
Create curriculum and execute training in small classroom sizes for mechanical
engineers to use AutoCAD2000/Mechanical Desktop 4.0.
Conceptual Design Animator/Illustrator (Part-Time) (Dec 1996 - Present)
Brian Walker, Inventrepenur, Oregon
Wireless Power & Light Corp., Wash., DC
Option Software Systems, Calabasas, CA
AFC Industries, Lancaster, CA
Create drawings, full-color illustrations, 3D solid models, and animations of
design concepts for customer presentation through interfacing with primary
designers/engineers.
Software platforms used: 3D Studio Max, AutoCAD/Mechanical Desktop, Photoshop.
Engineer (Sept 1996 - Oct 1997)
Walt Disney Imagineering, North Hollywood, CA
Designed mechanical systems for amusement park attractions by interpreting artist
renderings and design concepts. Interfaced with ride control and
architectural fields while also specifying vendor parts. Primary tools
being AutoCAD and Mechanical Desktop under an NT platform. Additionally
provided user assistance in the use of AutoCAD for 3D solid modeling.
Engineer (Mar 1995 - Sept 1996)
Northrop Grumman, B-2 Division, Palmdale, CA
Designed, developed, and maintained complete systems schematics, detail, and
assembly drawings. Performed research for design teams in development of
electrical wiring. Created reference database for troubleshooting and
maintaining digital communication system wiring. Team leader in the
creation of assembly drawings using 2D and 3D CAD. Worked with wire list
database for in-house and vendor integrated logistic control. Developed
electrical manuals for operations, maintenance, and repair.
Structural / Electrical Technician (Nov 1990 - Mar 1995)
Northrop Grumman, B-2 Division, Palmdale, CA
Performed production defect rework and devised solutions to deal with problems
inherent to initial production line aircraft. Interfaced with design
engineers in wire harness routing and component layout.
Earned certification through Northrop Grumman for fabrication and installation
of: aircraft composite and aluminum structures, hydraulic/pneumatic
systems, flatwire/MUX wire, aircraft wiring, fuel tank entry/egress
safety.
Lab Instructor (Jan 1989 - Jul 1989)
Embry-Riddle Aeronautical Univ., Basic Electricity Lab, Daytona Beach, FL
Instructed and supervised students in theory and application of electricity and
troubleshooting of motors, generators, and batteries.
Production Coordinator (Oct 1987 - Jun 1988)
Mextel, Bensenville, IL
Responsible for the development of manufacturing devices and techniques in the
assembly of small to mid-sized electronic components.
Assistant Foreman (Jun 1983 - Aug 1988)
Beckett Home Maintenance, Evanston, IL
Oversaw secondary work crew performing electrical, plumbing, and carpentry work
for both commercial and residential buildings.
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